We stand behind our craftsmanship. Our standard return policy extends 30 days following the date of purchase. After this period, we do not offer refunds or exchanges (unless specified differently in a non-fishing light product listing).
To be eligible for a return, the item must be unused, in the exact same condition that you received it, and returned in the original packaging. To process your return, we require a receipt, proof of purchase, or your order number so we can look it up in our system.
Every Green Blob Underwater Fishing Light includes a 6-month Repair/Replacement Warranty.
We build these lights tough, but they still require basic care. We are not liable for any lights that have been misused, physically damaged, taken apart, altered, or improperly maintained. For example, your Blob should not look as if it has been left in saltwater with heavy barnacle build-up without performing the required routine maintenance. Please see the maintenance guidelines in our FAQ section and the documents included with your initial order.
We only replace items if they are defective, damaged upon arrival, or covered under our warranty. If you need to exchange a defective unit for the same item, shoot us an email at support@greenbloboutdoors.com and we will get you sorted.
Once your return is received and inspected at our shop, we will send you an email to notify you that we have it, along with the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a few business days.
If you haven’t received a refund yet, double-check your bank account. Then, contact your credit card company and your bank, as it often takes some processing time before a refund officially posts to your account. If you’ve done all of this and still have not received your refund, please reach out to us at support@greenbloboutdoors.com.
You will be responsible for paying your own shipping costs when returning an item. Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.
If you are shipping an item over $75, we highly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
